Do you manage a contact center and would like to find different ways to bring new leads to your company? With the right kind of software, you can receive help with lead management, tracking sales, and monitoring your current progress. This software is called customer relationship management, or CRM software. Some of the functions of CRM software are information storage, calendars, email messaging, and reports. Taking it a step further, some types of CRM software are able to put you in direct contact with your leads via telephone. Few call center solutions work as well as CRM software. Contact a network installation services North Naples FL specialist today and find the best lead management software for your company.