Customer Service
We take the mystery out of online TV and present your company stories in a TV news format which will do wonders for the click-through rate on your website.
At Lifeonmedia.com we are wary of idle promises. We are a mixture of traditional business and new technology. We have an old-fashioned view of how customers should be treated.
We won’t shove you into using the web to make contact with us. When you become a Lifeonmedia.com customer we promise you a human interface-that means you get to speak to somebody. You get a personal account manager and his/her phone number.
We are not wary of being contacted by customers. In fact, we are happy to publish our address so that people can find us (see Contact Us Page).
Yes that’s right. This is a web business which believes that customers should have a human resource available to them.
We believe that a lot of the “monsters” of the internet have missed the point. Theirs is a numbers game. Ours is a people game. That means that we want to talk to you.
We will talk to you when we recruit you, we will talk to you when we do business, we will talk to you when you have problems, we will talk to you when you complain and-we promise-we will talk to you when we screw up!
It’s called accepting responsibility for our actions, helping you to solve problems and making sure that you come back to us next time because you enjoyed the last visit.
We’ll listen to your ideas (most of them anyway) and may even act on some of them if we think it will improve what we do and how we deliver. How’s that for a promise of Customer Service?
It’s up to you. Talk to us.